Frequently asked questions
Sellers & store owners
What plans are available?
Basic $29/month (500 listings), Seller $39/month (2,000), Seller Plus $59/month (5,000), and Seller Pro $99/month (11,000). Yearly billing costs 10× the monthly price — two months free.
What does each plan include?
Every plan includes a storefront, item listings, social and live-stream embeds, an optional map, a calendar link, show attendance, and buyer contact. Seller plans and above add the Buy button and Price on request.
What does PaperShow charge per sale?
8% of the item price only — never shipping. There is no cap, and PaperShow absorbs the card processing fees.
Is there a minimum price?
Yes, $20 per listing. Lots of smaller items are encouraged. Price-on-request listings are exempt.
How do I get paid?
Set up payouts from Dealer → Payouts. Stripe collects your bank details securely, and your share of each sale lands in your bank account.
How does shipping work?
Set a first-item shipping rate and an additional-item rate on each listing. When a buyer orders several items from you, they pay the highest first-item rate plus the additional rate for each other item.
Does PaperShow collect sales tax?
No. Build any tax you owe into your prices and remit it yourself from your earnings.
What happens if I reach my listing limit?
You get a warning at 90%. Going over upgrades you to the next plan only with your consent, and you get an email notice.
How many photos can I add?
Basic allows up to 8 photos per listing. Seller, Seller Plus, and Seller Pro allow up to 20. Phone photos, including HEIC, are converted automatically.
Can I flag sensitive images?
Yes. Mark a listing as sensitive and choose a reason; buyers see a blurred image and click to reveal it.
Can I import listings in bulk?
Yes, from Dealer → Import with a CSV file.
Can I issue refunds?
Yes, full or partial, from the order page. Disputes are handled through the order thread, which is the official record.
Is there a referral program?
Yes. Refer another dealer and earn 3% of their subscription for 24 months; they get 5% off for life.
Buyers
Do I need an account?
Yes, a free account is required to buy, contact dealers, save items, and follow dealers and shows.
How does checkout work?
Your cart is grouped by dealer, and each dealer checks out separately with one combined shipping charge.
Can someone else buy an item while I'm checking out?
Every item is one of a kind. Starting checkout holds it for you for 10 minutes.
Is sales tax added?
No. Prices already include whatever the seller owes.
How do I contact a dealer?
Use the Contact button on an item or store page. Messages go through PaperShow, so neither side's email address is shared.
Where do I track my order?
Under Account → Orders. Each order shows its status, tracking, and a message thread with the dealer.
Something went wrong with my order. What now?
Post in the order thread. PaperShow can join as a moderator, and the thread is the official dispute record.
Show promoters
Does it cost anything to list a show?
No. Promoter accounts are free.
How do I get verified?
You're verified once. After that, your edits go live immediately and a revert history is kept.
Can dealers add my show?
Dealers can suggest shows, which are approved before they appear. Dealers then mark which shows they'll attend.
How do buyers find my show?
Shows appear on the Shows calendar and on attending dealers' storefronts, and buyers can follow them for updates.